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FAQs
Any questions? We're here to help!
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What equipment does your space have?- 4 platforms - 3 heavy-duty squat racks - 9 barbells - Dumbbell rack up to 100lbs - 1200lbs of weight plates - 3 benches - Lat pull down machine - Back extension/dip machine - Assault bike - Plyometric box, bands, belts, and many other accessories
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Is there parking available?Yes! We have free parking available outside the front entrance. There are also parking spots available at the back of the complex, and free street parking on Saramia Crescent.
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Do you offer gym memberships?We do not offer open gym memberships. Iron 97 is a private training facility that offers personal training, semi-private and group training only.
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What is the difference between physiotherapy & kinesiology?There is a lot of overlap between physiotherapy and kinesiology, especially at Iron 97 because we both work to bridge the gap between rehabilitation and strength training with exercise. Although Jesse and Kristina are both confident in treating everyone that walks through the door, Jesse specializes in treating pain and injuries while Kristina specializes in addressing weakness and physical function. Also, extended health benefits will usually cover physical therapy more often than kinesiology, as kinesiology is a newer profession.
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How long is my appointment/session?Physical Therapy: Your first Physical Therapy session will be a 45 minute assessment. Subsequent visits will be 30, 45 or 60 minutes in length depending on your needs. Kinesiology: Your first Kinesiology session will be a 60 min assessment. Subsequent visits will be 30 or 60 minutes in length depending on your needs. Strength Training: Strength training sessions can be 30 or 60 minutes. Semi-private training sessions are 60 minutes. Small Group Training: All Small Group classes are 60 minutes.
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What age of clients do you accept?For rehabilitation services, all ages! For strength training services, ages 12+
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What is the schedule for group training?6:00 pm (Mon/Wed/Fri) 8:00 am (Tue/Thu) 8:00 am and 11:00 am (Sat) Our group training schedule can be found by clicking 'Book Now' on any of our pages.
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What are your prices?You can find our prices when you click "Book Now" anywhere on our site. This will lead you to our booking site through Jane. All session options and pricing can be found there.
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What can I expect after my consultation?After your consultation, one of our clinicians will recommend a course of treatment in either Physical Therapy, Kinesiology or Strength Training. This recommendation will depend on your goals, concerns, current abilities and financial considerations.
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What should I bring with me to my first session/appointment?For strength training: Bring comfortable athletic clothing, and indoor shoes. For physical therapy/kinesiology: Wear comfortable clothing that allows access to the area of concern. Bring your insurance information if you plan on having us directly bill on your behalf.
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I have little/no experience with strength training, what can I expect as a beginner?During your first session, your strength coach will teach you how to perform the basic exercise patterns – squat, hinge, push and pull. Your coach will ensure that you have good technique so that you can progress safely and effectively.
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Can I reserve a spot in small group training sessions?Yes! In order to provide adequate attention to all our clients, we limit our group classes to 6 participants. Sessions are first come, first serve. Reserve your spot by booking online, calling (416-672-0119) or emailing info@iron97.com
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How far in advance can I book small group training?You can book your spot in small group training up to 1 month in advance.
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How is insurance handled?We can submit insurance claims on your behalf (depending on your insurance company). We require all clients to pay for their services at the time of their visit. If we are unable to submit to your specific insurance company, we will provide you with a receipt so you may submit to your insurance company for reimbursement.
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What payment methods are accepted?We accept payment through cash, debit, credit (Visa, MasterCard or American Express).
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Which insurance companies can you directly bill to?We can directly bill to over 35 insurance companies including: - Sunlife - Manulife - GreenShield - Desjardins - Blue Cross - Canada Life - and more Contact us to check if we can directly bill to your insurance company.
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Is there a dress code for training?At Iron 97, you must wear a T-shirt or long sleeved shirt when training – no tank tops or topless training. Outdoor shoes are not permitted, and no training in bare feet or socks.
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What discounts do you offer?Students, seniors (65+) and military are eligible for a 10% discount with valid ID and proof of enrolment.
Another question? We can answer it.
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